FAQ

Thank you for visiting our store!

SHIPPING INFORMATION

Enjoy free shipping and reduced pricing on all merchandise! Through some clever logistics, we can ship our products direct from the manufacturers. This allows us to save on warehousing and transportation costs, which we then pass onto you, our customer. Shipping times vary by manufacturer location and most orders take 6 to 16 days.

Feel free to contact us at orders@dronezoneus.com if you have any special needs for shipping or questions about your shipment.  We work closely with our suppliers and can work with them to try to accommodate your needs. Working closely with the manufacturer's means we only send out high quality products for a lower price.

Duties and Taxes:

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and will be collected upon delivery from the carriers for certain packages. Most items are sent separately and are usually inexpensive enough to not require such fees, however, more expensive items may require these fees. These charges are the recipient’s responsibility as only the transportation fee for the package is included. You may check with your country’s customs office to determine what these additional costs will be.

RETURN POLICY

Satisfaction guaranteed! If you are unhappy with your order for any reason, return it within 30 days from delivery for a full refund. Visit our Refund policy page for full details and instructions.

PRIVACY POLICY

Your information is sacred to us! We promise to never sell or give your information to third parties without your consent. Please read our Privacy policy for details of how your information is gathered and used.

BECOME AN AFFILIATE

Become an affiliate of Drone Zone US. We are starting a new affiliate program with Affiliatly affiliate tracking. Just sign up to get your link to promote or use one of our banners to advertise on your site or social media account. This is an easy way to make extra money and help us grow as a company. 

TERMS OF SERVICE

Please read our Terms of service page for full details.